/* =============================================================================
   LOJA FINESSE — PÁGINAS INSTITUCIONAIS
   Usado por: política de privacidade, termos de uso, trocas etc.
   ============================================================================= */

/* -----------------------------------------------------------------------------
   Banner (mesmo visual das páginas de categoria/loja)
   ----------------------------------------------------------------------------- */
.page-banner {
    position: relative;
    padding: 54px 0 46px;
    background:
        radial-gradient(circle at 85% 20%, rgba(252, 215, 217, .5), transparent 50%),
        linear-gradient(135deg, #FDF0F1 0%, var(--offwhite) 100%);
    border-bottom: 1px solid var(--borda);
    overflow: hidden;
}

.page-banner h1 {
    font-family: var(--font-display);
    font-size: clamp(1.8rem, 3.4vw, 2.7rem);
    margin-bottom: 10px;
}

.page-banner-sub {
    max-width: 620px;
    margin-top: 8px;
    font-size: .95rem;
    color: var(--texto-suave);
}

.breadcrumb {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    gap: 8px;
    margin-bottom: 12px;
    font-size: .82rem;
    color: var(--texto-suave);
}

.breadcrumb a {
    color: var(--texto-suave);
}

.breadcrumb a:hover {
    color: var(--dourado-escuro);
}

.breadcrumb .sep {
    opacity: .5;
}

.breadcrumb span:last-child {
    color: var(--marrom);
    font-weight: 600;
}

/* -----------------------------------------------------------------------------
   Estrutura
   ----------------------------------------------------------------------------- */
.pagina-institucional {
    padding: 56px 0 80px;
}

.institucional-grid {
    display: grid;
    grid-template-columns: 270px minmax(0, 1fr);
    gap: 40px;
    align-items: start;
}

/* -----------------------------------------------------------------------------
   Índice lateral
   ----------------------------------------------------------------------------- */
.politica-toc {
    position: sticky;
    top: calc(var(--header-altura) + 20px);
    padding: 24px;
    background: var(--branco);
    border: 1px solid var(--borda);
    border-radius: var(--radius);
    box-shadow: var(--sombra-xs);
}

.politica-toc h2 {
    margin-bottom: 14px;
    font-family: var(--font-display);
    font-size: 1.05rem;
    color: var(--marrom);
}

.politica-toc ol {
    display: flex;
    flex-direction: column;
    gap: 9px;
    padding-left: 18px;
    font-size: .86rem;
    color: var(--texto-suave);
}

.politica-toc a {
    color: var(--texto-suave);
}

.politica-toc a:hover {
    color: var(--dourado-escuro);
}

/* Versão recolhível do índice (usada só no mobile) */
.politica-toc-mobile {
    display: none;
    background: var(--branco);
    border: 1px solid var(--borda);
    border-radius: var(--radius);
    box-shadow: var(--sombra-xs);
    overflow: hidden;
}

.politica-toc-mobile summary {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 10px;
    padding: 16px 20px;
    font-family: var(--font-display);
    font-size: 1rem;
    font-weight: 700;
    color: var(--marrom);
    cursor: pointer;
    list-style: none;
}

.politica-toc-mobile summary::-webkit-details-marker {
    display: none;
}

.politica-toc-mobile summary .icone {
    color: var(--dourado-escuro);
    transition: transform .25s ease;
}

.politica-toc-mobile[open] summary .icone {
    transform: rotate(180deg);
}

.politica-toc-mobile ol {
    display: flex;
    flex-direction: column;
    gap: 9px;
    margin: 0;
    padding: 0 20px 18px 38px;
    font-size: .88rem;
    color: var(--texto-suave);
}

.politica-toc-mobile a {
    color: var(--texto-suave);
}

.politica-toc-mobile a:hover {
    color: var(--dourado-escuro);
}

/* -----------------------------------------------------------------------------
   Artigo
   ----------------------------------------------------------------------------- */
.politica-artigo {
    padding: 42px 46px;
    background: var(--branco);
    border: 1px solid var(--borda);
    border-radius: var(--radius-lg);
    box-shadow: var(--sombra-xs);
}

.politica-intro {
    font-size: 1.02rem;
    color: var(--texto);
}

.politica-meta {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    margin: 16px 0 8px;
    padding: 7px 14px;
    background: var(--rosa-claro);
    border: 1px solid var(--rosa-medio);
    border-radius: var(--radius-pill);
    font-size: .78rem;
    color: var(--marrom-2);
}

.politica-artigo section {
    padding-top: 30px;
    margin-top: 30px;
    border-top: 1px solid var(--borda);
}

/* Compensa o header fixo ao clicar no índice lateral */
.politica-artigo section[id] {
    scroll-margin-top: calc(var(--header-altura) + 24px);
}

.politica-artigo section:first-of-type {
    padding-top: 0;
    margin-top: 26px;
    border-top: 0;
}

.politica-artigo h2 {
    display: flex;
    align-items: baseline;
    gap: 8px;
    margin-bottom: 14px;
    font-family: var(--font-display);
    font-size: 1.35rem;
    line-height: 1.3;
    color: var(--marrom);
}

.politica-num {
    color: var(--dourado);
    font-size: 1.15rem;
}

.politica-artigo p {
    margin-bottom: 12px;
    font-size: .95rem;
    line-height: 1.8;
    color: var(--texto-suave);
}

.politica-artigo strong {
    color: var(--marrom);
}

.politica-artigo a {
    color: var(--dourado-escuro);
    text-decoration: underline;
    text-underline-offset: 2px;
}

.politica-artigo a:hover {
    color: var(--marrom);
}

.politica-artigo ul {
    display: flex;
    flex-direction: column;
    gap: 9px;
    margin: 4px 0 16px;
    padding-left: 20px;
    font-size: .95rem;
    line-height: 1.75;
    color: var(--texto-suave);
}

.politica-artigo li::marker {
    color: var(--dourado);
}

.politica-contatos {
    padding: 18px 22px !important;
    background: var(--offwhite);
    border: 1px solid var(--borda);
    border-radius: var(--radius-sm);
    list-style: none;
}

.politica-observacao {
    padding: 12px 16px;
    background: var(--rosa-claro);
    border-left: 3px solid var(--rosa-medio);
    border-radius: 0 var(--radius-sm) var(--radius-sm) 0;
    font-size: .88rem !important;
}

/* -----------------------------------------------------------------------------
   Chamada final de contato
   ----------------------------------------------------------------------------- */
.politica-contato {
    margin-top: 34px;
    padding: 28px 30px;
    background: linear-gradient(135deg, #FDF0F1 0%, var(--offwhite) 100%);
    border: 1px solid var(--rosa-medio);
    border-radius: var(--radius);
}

.politica-contato h2 {
    margin-bottom: 8px;
    font-family: var(--font-display);
    font-size: 1.2rem;
    color: var(--marrom);
}

.politica-contato p {
    margin-bottom: 8px;
    font-size: .93rem;
    color: var(--texto-suave);
}

.politica-assinatura {
    margin-top: 14px !important;
    font-size: .8rem !important;
    color: var(--texto-suave);
    opacity: .8;
}

/* =============================================================================
   HERO INSTITUCIONAL (fundo escuro centralizado)
   ============================================================================= */
.hero-institucional {
    padding: 62px 0 56px;
    background: var(--marrom);
    text-align: center;
}

.hero-institucional h1 {
    max-width: 900px;
    margin: 0 auto 12px;
    color: var(--offwhite);
    font-size: clamp(1.9rem, 3.6vw, 2.6rem);
}

.hero-institucional p {
    max-width: 680px;
    margin: 0 auto;
    font-size: 1rem;
    line-height: 1.7;
    color: rgba(250, 247, 242, .72);
}

.hero-linha {
    display: block;
    width: 60px;
    height: 3px;
    margin: 22px auto 0;
    border-radius: 2px;
    background: var(--dourado);
}

/* =============================================================================
   TROCAS E DEVOLUÇÕES
   ============================================================================= */

/* -----------------------------------------------------------------------------
   Aviso de prazos
   ----------------------------------------------------------------------------- */
.trocas-prazos-section {
    padding: 40px 0 0;
}

.trocas-prazos {
    padding: 26px 30px;
    background: var(--branco);
    border: 1px solid var(--borda);
    border-left: 4px solid var(--dourado);
    border-radius: var(--radius);
    box-shadow: var(--sombra-xs);
}

.trocas-prazo {
    display: flex;
    align-items: flex-start;
    gap: 14px;
}

.trocas-prazo + .trocas-prazo {
    margin-top: 16px;
    padding-top: 16px;
    border-top: 1px solid var(--borda);
}

.trocas-icone {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
    width: 40px;
    height: 40px;
    border-radius: 50%;
    background: var(--rosa-claro);
    border: 1px solid var(--rosa-medio);
    color: var(--marrom);
}

.trocas-prazo p {
    margin: 0;
    font-size: .92rem;
    line-height: 1.7;
    color: var(--texto-suave);
}

.trocas-prazo strong {
    color: var(--marrom);
}

.trocas-prazo a {
    color: var(--dourado-escuro);
    text-decoration: underline;
    text-underline-offset: 2px;
}

.trocas-prazo a:hover {
    color: var(--marrom);
}

/* -----------------------------------------------------------------------------
   Seções de conteúdo
   ----------------------------------------------------------------------------- */
.trocas-secao {
    padding: 64px 0 24px;
    background: var(--branco);
}

.trocas-secao--continuacao {
    padding: 0 0 72px;
}

.trocas-secao--analise {
    background: var(--offwhite);
    padding: 64px 0 72px;
}

.trocas-cabecalho {
    max-width: 620px;
    margin: 0 auto 36px;
    text-align: center;
}

.trocas-cabecalho h2 {
    margin-bottom: 8px;
    font-family: var(--font-display);
    font-size: clamp(1.5rem, 2.6vw, 2rem);
    color: var(--marrom);
}

.trocas-cabecalho h2::after {
    content: "";
    display: block;
    width: 48px;
    height: 3px;
    margin: 12px auto 0;
    border-radius: 2px;
    background: var(--dourado);
}

.trocas-cabecalho p {
    margin: 0;
    font-size: .95rem;
    color: var(--texto-suave);
}

/* -----------------------------------------------------------------------------
   Cards
   ----------------------------------------------------------------------------- */
.trocas-grid {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 24px;
}

.trocas-grid--central {
    max-width: 940px;
    margin: 0 auto;
}

.trocas-card {
    display: flex;
    flex-direction: column;
    padding: 30px 32px;
    background: var(--offwhite);
    border: 1px solid var(--borda);
    border-radius: var(--radius);
    box-shadow: var(--sombra-xs);
}

.trocas-card--claro {
    background: var(--branco);
}

.trocas-card-icon {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 48px;
    height: 48px;
    margin-bottom: 16px;
    border-radius: 14px;
    background: var(--marrom);
    color: var(--offwhite);
}

.trocas-card-icon--dourado {
    background: var(--dourado);
    color: var(--marrom);
}

.trocas-card h3 {
    margin-bottom: 10px;
    font-family: var(--font-display);
    font-size: 1.15rem;
    color: var(--marrom);
}

.trocas-card p,
.trocas-card li {
    font-size: .9rem;
    line-height: 1.75;
    color: var(--texto-suave);
}

.trocas-card p {
    margin-bottom: 10px;
}

.trocas-card p:last-child {
    margin-bottom: 0;
}

.trocas-card strong {
    color: var(--marrom);
}

.trocas-card a {
    color: var(--dourado-escuro);
    text-decoration: underline;
    text-underline-offset: 2px;
}

.trocas-card a:hover {
    color: var(--marrom);
}

.trocas-tag {
    display: inline-block;
    width: fit-content;
    margin-bottom: 10px;
    padding: 4px 12px;
    background: var(--rosa-claro);
    border: 1px solid var(--rosa-medio);
    border-radius: var(--radius-pill);
    font-size: .75rem;
    font-weight: 600;
    color: var(--marrom-2);
}

.trocas-lista {
    display: flex;
    flex-direction: column;
    gap: 8px;
    padding-left: 18px;
    margin: 6px 0 12px;
}

.trocas-lista li::marker {
    color: var(--dourado);
}

.trocas-card-nota {
    padding: 12px 14px;
    background: var(--branco);
    border: 1px solid var(--borda);
    border-radius: var(--radius-sm);
    font-size: .85rem !important;
}

.trocas-card--claro .trocas-card-nota,
.trocas-secao--analise .trocas-card-nota {
    background: var(--offwhite);
}

.trocas-card-nota--atencao {
    display: flex;
    align-items: flex-start;
    gap: 10px;
    margin-top: auto;
    background: var(--rosa-claro) !important;
    border-color: var(--rosa-medio);
    border-left: 3px solid var(--dourado);
    border-radius: 0 var(--radius-sm) var(--radius-sm) 0;
}

.trocas-card-nota--atencao .icone {
    flex-shrink: 0;
    margin-top: 2px;
    color: var(--dourado-escuro);
}

/* -----------------------------------------------------------------------------
   Suporte
   ----------------------------------------------------------------------------- */
.trocas-suporte {
    padding: 64px 0 84px;
    background: var(--branco);
}

.trocas-suporte-box {
    max-width: 680px;
    margin: 0 auto;
    padding: 40px 36px;
    text-align: center;
    background: linear-gradient(135deg, #FDF0F1 0%, var(--offwhite) 100%);
    border: 1px solid var(--rosa-medio);
    border-radius: var(--radius-lg);
}

.trocas-suporte-icon {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 64px;
    height: 64px;
    margin-bottom: 16px;
    border-radius: 50%;
    background: var(--marrom);
    color: var(--offwhite);
}

.trocas-suporte-box h2 {
    margin-bottom: 8px;
    font-family: var(--font-display);
    font-size: 1.5rem;
    color: var(--marrom);
}

.trocas-suporte-box p {
    margin-bottom: 22px;
    font-size: .94rem;
    color: var(--texto-suave);
}

.trocas-suporte-acoes {
    display: flex;
    flex-wrap: wrap;
    justify-content: center;
    gap: 12px;
}

.trocas-suporte-obs {
    margin: 22px 0 0 !important;
    font-size: .8rem !important;
    opacity: .85;
}

/* =============================================================================
   COMO COMPRAR
   ============================================================================= */
.passos-secao {
    padding: 64px 0 56px;
    background: var(--offwhite);
}

.passos-cabecalho {
    max-width: 620px;
    margin: 0 auto 36px;
    text-align: center;
}

.passos-cabecalho h2 {
    margin-bottom: 8px;
    font-family: var(--font-display);
    font-size: clamp(1.5rem, 2.6vw, 2rem);
    color: var(--marrom);
}

.passos-cabecalho h2::after {
    content: "";
    display: block;
    width: 48px;
    height: 3px;
    margin: 12px auto 0;
    border-radius: 2px;
    background: var(--dourado);
}

.passos-cabecalho p {
    margin: 0;
    font-size: .95rem;
    color: var(--texto-suave);
}

.passos-grid {
    display: grid;
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 24px;
}

.passo-card {
    display: flex;
    flex-direction: column;
    padding: 28px 26px;
    background: var(--branco);
    border: 1px solid var(--borda);
    border-radius: var(--radius);
    box-shadow: var(--sombra-xs);
    transition: var(--transicao);
}

.passo-card:hover {
    transform: translateY(-3px);
    box-shadow: var(--sombra);
}

.passo-numero {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 34px;
    height: 34px;
    margin-bottom: 14px;
    border-radius: 50%;
    background: var(--marrom);
    color: var(--offwhite);
    font-size: .82rem;
    font-weight: 700;
    line-height: 1;
}

.passo-icone {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 46px;
    height: 46px;
    margin-bottom: 12px;
    border-radius: 12px;
    background: var(--rosa-claro);
    border: 1px solid var(--rosa-medio);
    color: var(--marrom);
}

.passo-card h3 {
    margin-bottom: 8px;
    font-family: var(--font-display);
    font-size: 1.05rem;
    color: var(--marrom);
}

.passo-card p {
    margin: 0;
    font-size: .9rem;
    line-height: 1.7;
    color: var(--texto-suave);
}

.passo-card strong {
    color: var(--marrom);
}

.passo-card--central {
    grid-column: 2;
}

.como-cta {
    padding: 56px 0 84px;
    background: var(--branco);
}

.como-cta-box {
    max-width: 680px;
    margin: 0 auto;
    text-align: center;
}

.como-cta-icon {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 72px;
    height: 72px;
    margin-bottom: 18px;
    border-radius: 50%;
    background: var(--rosa-claro);
    border: 1px solid var(--rosa-medio);
    color: var(--marrom);
}

.como-cta-box h2 {
    margin-bottom: 8px;
    font-family: var(--font-display);
    font-size: clamp(1.4rem, 2.4vw, 1.8rem);
    color: var(--marrom);
}

.como-cta-box p {
    margin-bottom: 24px;
    font-size: .95rem;
    color: var(--texto-suave);
}

.como-cta-acoes {
    display: flex;
    flex-wrap: wrap;
    justify-content: center;
    gap: 12px;
}

/* =============================================================================
   CONTATO
   ============================================================================= */

/* -----------------------------------------------------------------------------
   Hero com imagem
   ----------------------------------------------------------------------------- */
.contato-hero {
    position: relative;
    display: flex;
    align-items: center;
    min-height: 380px;
    padding: 56px 0;
    background-color: var(--marrom);
    background-size: cover;
    background-position: center;
    background-repeat: no-repeat;
}

.contato-hero::before {
    content: "";
    position: absolute;
    inset: 0;
    background: linear-gradient(120deg, rgba(30, 19, 16, .86) 0%, rgba(62, 42, 37, .62) 55%, rgba(30, 19, 16, .84) 100%);
}

.contato-hero .container {
    position: relative;
    z-index: 1;
}

.contato-hero-grid {
    display: grid;
    grid-template-columns: 1fr 1.5fr 1fr;
    gap: 22px;
    align-items: stretch;
}

.contato-hero-lado {
    display: flex;
    align-items: center;
    justify-content: center;
    min-height: 210px;
    border: 1px solid rgba(250, 247, 242, .28);
    border-radius: var(--radius);
    background: rgba(250, 247, 242, .07);
    color: rgba(250, 247, 242, .45);
    backdrop-filter: blur(3px);
}

.contato-hero-arroba {
    font-family: var(--font-display);
    font-size: 5rem;
    line-height: 1;
}

.contato-hero-centro {
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    padding: 34px 28px;
    text-align: center;
    border: 1px solid rgba(250, 247, 242, .28);
    border-radius: var(--radius);
    background: rgba(250, 247, 242, .09);
    backdrop-filter: blur(3px);
}

.contato-hero-centro h1 {
    margin-bottom: 8px;
    color: var(--offwhite);
}

.contato-hero-centro p {
    max-width: 420px;
    margin: 0;
    font-size: 1rem;
    color: rgba(250, 247, 242, .8);
}

/* -----------------------------------------------------------------------------
   Canais de atendimento
   ----------------------------------------------------------------------------- */
.canais-secao {
    padding: 64px 0 56px;
    background: var(--offwhite);
}

.canais-grid {
    display: grid;
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 24px;
}

.canal-card {
    display: flex;
    flex-direction: column;
    align-items: center;
    padding: 34px 28px;
    text-align: center;
    background: var(--branco);
    border: 1px solid var(--borda);
    border-radius: var(--radius);
    box-shadow: var(--sombra-xs);
    transition: var(--transicao);
}

.canal-card:hover {
    transform: translateY(-3px);
    box-shadow: var(--sombra);
}

.canal-label {
    display: inline-block;
    margin-bottom: 14px;
    padding: 4px 12px;
    background: var(--rosa-claro);
    border: 1px solid var(--rosa-medio);
    border-radius: var(--radius-pill);
    font-size: .68rem;
    font-weight: 700;
    letter-spacing: .08em;
    text-transform: uppercase;
    color: var(--marrom-2);
}

.canal-icon {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 68px;
    height: 68px;
    margin-bottom: 14px;
    border-radius: 50%;
    color: var(--branco);
}

.canal-card--whatsapp .canal-icon {
    background: #25D366;
}

.canal-card--telefone .canal-icon {
    background: var(--marrom);
}

.canal-card--email .canal-icon {
    background: var(--dourado);
    color: var(--marrom);
}

.canal-card h3 {
    margin-bottom: 8px;
    font-family: var(--font-display);
    font-size: 1.25rem;
    color: var(--marrom);
}

.canal-card p {
    margin-bottom: 18px;
    font-size: .92rem;
    line-height: 1.65;
    color: var(--texto-suave);
}

.canal-link {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    margin-top: auto;
    padding: 10px 20px;
    border-radius: var(--radius-pill);
    font-size: .88rem;
    font-weight: 600;
    color: var(--branco);
    transition: var(--transicao);
}

.canal-card--whatsapp .canal-link {
    background: #25D366;
}

.canal-card--whatsapp .canal-link:hover {
    background: #1da851;
}

.canal-card--telefone .canal-link {
    background: var(--marrom);
}

.canal-card--telefone .canal-link:hover {
    background: var(--marrom-2);
}

.canal-card--email .canal-link {
    background: var(--dourado);
    color: var(--marrom);
}

.canal-card--email .canal-link:hover {
    background: #c9a231;
}

/* -----------------------------------------------------------------------------
   Formulário + informações
   ----------------------------------------------------------------------------- */
.contato-main {
    padding: 64px 0;
    background: var(--branco);
}

.contato-main-grid {
    display: grid;
    grid-template-columns: minmax(0, 1.45fr) minmax(0, 1fr);
    gap: 28px;
    align-items: start;
}

.contato-form-box {
    padding: 34px 36px;
    background: var(--offwhite);
    border: 1px solid var(--borda);
    border-radius: var(--radius-lg);
}

.contato-form-box h2,
.contato-info h2 {
    display: flex;
    align-items: center;
    gap: 10px;
    margin-bottom: 22px;
    font-family: var(--font-display);
    font-size: 1.4rem;
}

.contato-form-box h2 {
    color: var(--marrom);
}

.contato-form-box h2 .icone {
    color: var(--dourado-escuro);
}

.contato-form-grid {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 16px 18px;
}

.contato-campo {
    display: flex;
    flex-direction: column;
    gap: 6px;
}

.contato-campo--full {
    grid-column: 1 / -1;
}

.contato-campo label {
    font-size: .82rem;
    font-weight: 600;
    color: var(--marrom);
}

.contato-campo input,
.contato-campo select,
.contato-campo textarea {
    width: 100%;
    padding: 12px 14px;
    background: var(--branco);
    border: 1.5px solid var(--borda);
    border-radius: var(--radius-sm);
    font-family: var(--font-body);
    font-size: .92rem;
    color: var(--texto);
    transition: var(--transicao);
}

.contato-campo textarea {
    resize: vertical;
    min-height: 120px;
}

.contato-campo input:focus,
.contato-campo select:focus,
.contato-campo textarea:focus {
    outline: none;
    border-color: var(--dourado);
    box-shadow: 0 0 0 3px rgba(212, 175, 55, .16);
}

.contato-campo .campo-erro {
    border-color: #c0392b;
}

.contato-enviar {
    width: 100%;
    margin-bottom: 10px;
}

.contato-form-obs {
    margin: 0;
    font-size: .78rem;
    line-height: 1.6;
    color: var(--texto-suave);
}

.contato-form-obs a {
    color: var(--dourado-escuro);
    text-decoration: underline;
    text-underline-offset: 2px;
}

.contato-form-obs a:hover {
    color: var(--marrom);
}

.contato-info {
    padding: 34px 32px;
    background: var(--marrom);
    border-radius: var(--radius-lg);
    color: var(--offwhite);
}

.contato-info h2 {
    color: var(--offwhite);
}

.contato-info h2 .icone {
    color: var(--dourado);
}

.contato-info-item {
    display: flex;
    align-items: flex-start;
    gap: 14px;
    padding: 16px 0;
    border-bottom: 1px solid rgba(250, 247, 242, .14);
}

.contato-info-item:last-child {
    padding-bottom: 0;
    border-bottom: none;
}

.contato-info-icon {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
    width: 42px;
    height: 42px;
    border-radius: 50%;
    background: rgba(250, 247, 242, .1);
    color: var(--dourado);
}

.contato-info-label {
    display: block;
    margin-bottom: 2px;
    font-size: .68rem;
    font-weight: 700;
    letter-spacing: .1em;
    text-transform: uppercase;
    color: var(--dourado);
}

.contato-info-valor {
    display: block;
    font-size: .98rem;
    font-weight: 600;
    color: var(--offwhite);
    text-decoration: none;
    word-break: break-word;
}

a.contato-info-valor:hover {
    color: var(--dourado);
}

.contato-info-desc {
    display: block;
    margin-top: 2px;
    font-size: .78rem;
    color: rgba(250, 247, 242, .62);
}

/* -----------------------------------------------------------------------------
   Suporte
   ----------------------------------------------------------------------------- */
.contato-suporte {
    padding: 56px 0 84px;
    background: var(--offwhite);
}

.contato-suporte-box {
    max-width: 680px;
    margin: 0 auto;
    padding: 40px 36px;
    text-align: center;
    background: linear-gradient(135deg, #FDF0F1 0%, var(--offwhite) 100%);
    border: 1px solid var(--rosa-medio);
    border-radius: var(--radius-lg);
}

.contato-suporte-icon {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 64px;
    height: 64px;
    margin-bottom: 16px;
    border-radius: 50%;
    background: var(--marrom);
    color: var(--offwhite);
}

.contato-suporte-box h2 {
    margin-bottom: 8px;
    font-family: var(--font-display);
    font-size: 1.5rem;
    color: var(--marrom);
}

.contato-suporte-box p {
    margin-bottom: 22px;
    font-size: .94rem;
    color: var(--texto-suave);
}

/* -----------------------------------------------------------------------------
   Responsivo
   ----------------------------------------------------------------------------- */
@media (max-width: 980px) {
    .institucional-grid {
        grid-template-columns: 1fr;
        gap: 26px;
    }

    .politica-toc {
        display: none;
    }

    .politica-toc-mobile {
        display: block;
    }

    .trocas-prazos-section {
        padding-top: 32px;
    }
}

@media (max-width: 768px) {
    .trocas-grid {
        grid-template-columns: 1fr;
    }

    .trocas-secao {
        padding: 48px 0 20px;
    }

    .trocas-secao--continuacao {
        padding: 0 0 56px;
    }

    .trocas-secao--analise {
        padding: 48px 0 56px;
    }
}

@media (max-width: 640px) {
    .page-banner {
        padding: 38px 0 32px;
    }

    .hero-institucional {
        padding: 44px 0 40px;
    }

    .pagina-institucional {
        padding: 36px 0 56px;
    }

    .politica-artigo {
        padding: 28px 22px;
        border-radius: var(--radius);
    }

    .politica-artigo h2 {
        font-size: 1.18rem;
    }

    .politica-contato {
        padding: 22px;
    }

    .trocas-prazos {
        padding: 22px 20px;
    }

    .trocas-card {
        padding: 24px 22px;
    }

    .trocas-suporte {
        padding: 44px 0 60px;
    }

    .trocas-suporte-box {
        padding: 30px 22px;
    }

    .trocas-suporte-acoes .btn {
        width: 100%;
    }
}

@media (max-width: 1024px) {
    .passos-grid {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }

    .passo-card--central {
        grid-column: auto;
    }
}

@media (max-width: 620px) {
    .passos-secao {
        padding: 48px 0 40px;
    }

    .passos-grid {
        grid-template-columns: 1fr;
    }

    .passo-card {
        padding: 24px 22px;
    }

    .como-cta {
        padding: 40px 0 64px;
    }

    .como-cta-acoes .btn {
        width: 100%;
    }
}

/* -----------------------------------------------------------------------------
   Contato — responsivo
   ----------------------------------------------------------------------------- */
@media (max-width: 900px) {
    .contato-hero-grid {
        grid-template-columns: 1fr;
    }

    .contato-hero-lado {
        display: none;
    }

    .contato-main-grid {
        grid-template-columns: 1fr;
    }
}

@media (max-width: 768px) {
    .canais-grid {
        grid-template-columns: 1fr;
    }
}

@media (max-width: 640px) {
    .contato-hero {
        min-height: 300px;
        padding: 44px 0;
    }

    .contato-hero-centro {
        padding: 0;
        border: 0;
        background: none;
        backdrop-filter: none;
    }

    .contato-form-box {
        padding: 26px 22px;
    }

    .contato-form-grid {
        grid-template-columns: 1fr;
    }

    .contato-info {
        padding: 28px 22px;
    }

    .contato-suporte {
        padding: 44px 0 60px;
    }

    .contato-suporte-box {
        padding: 30px 22px;
    }
}